Privacy

Terms and Conditions LeadSuite Pro Effective Date: January 1, 2026

These Terms and Conditions govern your access to and use of LeadSuite Pro. By accessing or using the Service, you agree to be bound by these Terms.

The Service

LeadSuite Pro is a subscription-based software platform that provides tools for lead management, CRM functionality, automation workflows, communications, reporting, and related business operations.

The Service is delivered through third-party infrastructure and technology providers. Features and availability may change as the platform evolves.

Accounts

You are responsible for maintaining accurate account information and protecting your login credentials. All activity under your account is your responsibility.

Unauthorized access or sharing of accounts is prohibited.

Subscriptions and Payments

Paid features are billed in advance on a month-to-month recurring basis through Stripe. By subscribing, you authorize recurring charges according to your selected plan.

All fees are non-refundable unless otherwise required by law. Failure to process payment may result in suspension or termination of access.

Cancellation and Refund Policy

Subscriptions may be canceled at any time through your account settings or by contacting support. Cancellation prevents future billing but does not terminate access immediately.

All fees paid to LeadSuite Pro are non-refundable. This includes unused time, partial months, downgrades, or canceled accounts.

Upon cancellation, you will retain access to the Service and all features through the end of your current billing cycle. Access to the platform will automatically discontinue at the conclusion of the billing period.

Fair Use of Support and Services

LeadSuite Pro provides a reasonable and customary amount of support to assist clients with onboarding, basic configuration, troubleshooting, and general use of the platform.

Fair use of support includes minor adjustments, clarification questions, and assistance related to existing configurations.

Requests that exceed reasonable support usage or require extended time are not included in standard support and may incur additional charges.

This includes requests for new system builds or substantial changes beyond onboarding, including website edits beyond minor updates, creation of new funnels, new automations, new voice agents, complex logic changes, or any work requiring significant planning, development, or testing.

Minor edits may be completed at our discretion. Any work exceeding small edits or reasonable support time will be quoted and invoiced prior to work beginning. No work will commence until payment is received unless otherwise agreed in writing.

Intellectual Property

All software, interfaces, branding, and platform content are the exclusive property of LeadSuite Pro or its licensors. You may not copy, reverse engineer, modify, or redistribute any part of the Service without written permission.

Service Level Agreement

LeadSuite Pro strives to provide reliable access to the Service but depends on third-party infrastructure and technology providers (“our provider”) for core platform availability.

Service uptime, performance, maintenance windows, and availability are aligned with the service level commitments of our provider. LeadSuite Pro does not provide independent uptime guarantees.

Scheduled maintenance, emergency maintenance, outages, or service interruptions originating from our provider or external systems do not constitute a breach of service availability.

Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis. All warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, are disclaimed to the fullest extent permitted by law.

Limitation of Liability

To the maximum extent permitted by law, LeadSuite Pro shall not be liable for indirect, incidental, consequential, or special damages, including loss of profits, data, or business opportunities.

Total liability shall not exceed the amount paid by you to LeadSuite Pro during the twelve months preceding the claim.

Arbitration and Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the relationship between you and LeadSuite Pro shall be resolved by binding arbitration, rather than in court, except that either party may seek injunctive or equitable relief for matters relating to intellectual property or unauthorized use.

Arbitration shall be conducted on an individual basis only. You and LeadSuite Pro waive the right to a jury trial and to participate in class or representative actions.

The arbitration shall be administered by a nationally recognized arbitration provider under its applicable commercial arbitration rules and governed by the Federal Arbitration Act. Arbitration shall take place in the State of Wyoming unless otherwise agreed.

The arbitrator shall have exclusive authority to resolve disputes regarding the interpretation or enforceability of this arbitration provision.

Each party shall bear its own attorneys’ fees unless otherwise required by law or awarded by the arbitrator.

If any portion of this arbitration provision is found unenforceable, the remainder shall remain in effect.

Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.

Changes to Terms

LeadSuite Pro may update these Terms from time to time. Continued use of the Service constitutes acceptance of the updated Terms.

Contact Information

LeadSuite Pro [email protected] https://leadsuite.pro